Public Offer Agreement
to purchase goods through the online store MultiMed-EuroAsia.by
1. General Provisions.
1.1. This contract defines the procedure for the Seller to maintain the sale of goods through the online store in accordance with art. 405 of the Civil Code of the Republic of Belarus (hereinafter - the Civil Code of the Republic of Belarus) and is the official public offer of the Seller addressed to an indefinite circle of persons.
1.2. The fact of acceptance by the Buyer of the terms of this Agreement is a message on the selection and ordering of goods, sent by clicking the "Checkout" button in the "Basket" section via electronic communication, in the manner and on the terms defined by this Agreement and conditions (clause 3 art. 408 of the Civil Code of the Republic of Belarus).
1.3. At the joint mention of the Buyer and the Seller in the text of this contract, the latter are referred to as the Parties, and each of them is a Party separately.
1.4. Each Party guarantees to the other Party that it has the appropriate right and sufficient legal capacity, as well as all other rights and authorities necessary for the conclusion and execution of this contract.
1.5. Carrying out the Order of Goods through the Online Store, the Buyer accepts and agrees with all the conditions set forth in this contract, and with the information posted on the Site at the time of acceptance of the Order by the Seller.
1.6. The relations between the Parties under this contract are governed by the requirements of the Laws of the Republic of Belarus “On Trade”, “On Protection of Consumer Rights” (hereinafter referred to as the Law) and other regulatory and legal acts of the Republic of Belarus regulating the issues of retail sale.
1.7. The Seller reserves the right to make changes to this contract and to the information on the Site, in connection with which the Buyer undertakes to take into account possible changes at the time of contacting the Seller with the Order for the Goods.
1.8. The publication of information that is obviously not relevant to the product, including prices, photos and descriptions of goods, is recognized as a technical error.
2. Registration and terms of implementation of the order.
2.1. Buyer's order can be made by phone and / or through the Website.
2.1.1. When placing an Order by phone, the Buyer provides the Seller with the following necessary information for placing the Order: the desired product and quantity, the delivery address of the goods, the contact phone number, the desired time of receipt of the order.
2.1.2. When placing an Order via the Website, the Buyer fills out an electronic Order Form for the Goods and sends the generated Order to the Seller via the Internet.
2.2. The information in the Order received by the Seller is coordinated with the Buyer or the Recipient by contact phone or e-mail in order to clarify, including, the specific date and time of delivery of the Goods. The specific date and time of delivery depends on the selected product, the place of delivery and the time required for the Seller to process the Order.
2.3. When placing the Order through the Site, the Buyer receives a notification email to the email address indicated by him confirming that the Buyer has completed the Order form on the Seller’s site. This notification letter is not a confirmation of the fact of acceptance of the Order by the Seller.
2.4. In the event that the Seller’s warehouse lacks the required Goods or the necessary quantity, the Seller shall inform the Buyer about this by contacting the telephone number indicated in the Order. The Buyer has the right to agree to accept the Goods in the quantity available from the Seller, or to refuse (cancel) the Order.
2.5. If the Buyer has any questions regarding the description, properties and characteristics of the Goods, before placing the Order, the Buyer should contact the Seller by phone or using the online consultation tools indicated on the Website of the Online Store.
2.6. The Seller has the right to refuse the customer to confirm or fulfill the order if he finds a technical error related to the operation of the software on the Seller’s side, or third-party services that ensure its operation, including those resulting from illegal actions by third parties.
3. Delivery of goods.
3.1. When ordering the goods by the buyer on the delivery terms, the seller will make every effort to meet the deadlines for the delivery of the goods specified on the Website or agreed with the buyer after placing the order, while not excluding the reasons that may arise and affect the delivery time as unforeseen events occurred through no fault of the Seller.
3.2. The risk of accidental loss or accidental damage to the Goods passes to the Buyer or the Recipient at the time the Goods are handed over or the Buyer or the Recipient delivers a personal signature on the documents confirming the delivery of the Goods.
3.3. At the time of delivery of the Goods, the delivery person demonstrates to the Buyer and / or Recipient the appearance and completeness of the Goods. If the goods have external flaws, the buyer has the right to refuse the goods.
3.4. The buyer or the recipient at the time of receipt of the goods receives a package of documents for the goods:
- cashier receipt, provided that the payment is made at the time of receipt of the order;
- warranty card, provided that it is provided by the manufacturer.
3.5. Upon receipt of the Goods by the Buyer or the Recipient, the Seller does not accept claims for the quality and completeness of the Goods, except for claims that have a justification report from an authorized service center.
3.6. Inspection of the goods should be made with preservation of the presentation.
3.7. You can return or exchange good quality goods to the following address: Minsk, 4th Koltsova lane, 51 office 613 by prior arrangement with a sales manager. In this case, the seller returns the amount paid by the buyer, with the exception of the seller's costs for delivery (1 base figure) no later than 7 days from the date of filing the relevant requirement.
4. Payment for the goods.
4.1. The price of the Goods is indicated next to the specific name of the goods on the Website of the Online Store on the product page in Belarusian rubles and includes value added tax.
4.2. The price of the Goods on the Website of the online store can be changed unilaterally by the Seller. At the same time, the price for the Goods for which the Order is issued is not subject to change.
4.3. Payment for the Goods by the Buyer or the Recipient is made in Belarusian rubles in the form and methods specified by the Seller in the “Payment” section of the Online Store Website.
4.4. The Seller has the right to provide the Buyer or Recipient with discounts on the Goods and establish a bonus program. Types of discounts, the procedure and conditions for the accrual and provision of bonuses are indicated on the Website of the online store in public access and can be changed by the Seller unilaterally.
5. Warranties and liability.
5.1. The Seller shall not be liable for damage caused to the Buyer or the Recipient due to their inappropriate use of the Goods purchased from the Online Store of the Seller.
5.2. Seller is not responsible for the content and operation of other Internet sites.
5.3. The seller has the right to assign or in any other way transfer his rights and obligations arising from his relationship with the Buyer or the Buyer to third parties.
5.4. The Seller shall not be liable for the consequences associated with the actions of the Buyer or the Recipient in the case of using the Goods purchased from the Seller for business purposes.
5.5. The Seller shall not be liable for the losses of the Buyer or the Recipient occurred as a result of:
- provision of not reliable information when coordinating the Order, incl. incorrect identification information;
- illegal actions of third parties.
5.6. The Buyer or the Recipient is solely responsible for the accuracy of the identification information specified by him when ordering the goods in the online store.
5.7. The Parties are exempt from liability for full or partial failure to fulfill their obligations if such failure was the result of force majeure circumstances that arose after the entry into force of this contract and / or as a result of emergency events that the Parties could not foresee and prevent by reasonable measures.
5.8. In other cases not covered by clause 5.7 of this agreement, for non-fulfillment or improper fulfillment of their obligations, the Parties shall be liable in accordance with the current legislation of the Republic of Belarus.
5.9. In the event of an unreasonable refusal to purchase goods, the Buyer is obliged to reimburse the expenses of the Seller related to the delivery of the Goods to the Buyer.
5.10. Engraving on the good does not affect the warranty period of the product. Goods that have been personalised (engraved) cannot be returned or exchanged.
6. Other conditions.
6.1. The relations between the Buyer and the Seller are governed by the law of the Republic of Belarus.
6.2. In case of questions and complaints from the Buyer or the Recipient, he must contact the Seller by phone or through the “Feedback” form on the Website of the Online Store.
6.3. All disputes arising Parties will try to resolve by negotiation. If a mutually beneficial agreement is not reached, the dispute between the Parties will be submitted to the judicial authority in accordance with the current legislation of the Republic of Belarus.
6.4. The recognition by the court of the invalidity of any provision of this contract does not entail the invalidity of its remaining provisions.
6.5. The Seller has the right to use the email address and telephone numbers of the Buyer to send informational messages.
6.6. Before delivery of the goods ordered by the Buyer, the Seller has the right to demand from the Client 100% prepayment of the ordered goods. The seller has the right to refuse delivery to the buyer in the absence of such payment. The seller has the right to demand from the Buyer 100% prepayment of the ordered goods in the following cases:
- if the Buyer has previously made orders, but refused to buy the ordered goods delivered on time and in proper quality,
- for other reasons, at the discretion of the online store.
6.7. The seller has the right to make restrictions simultaneously delivered to the buyer of the goods.
6.8. The Seller has the right not to confirm or cancel the order and notify the Buyer thereof, to refuse to pay and / or sell the Goods at a specified price, if it resulted from a technical error or illegal actions by third parties. The cost of the goods may be a consequence of these circumstances, if different from the median of the cost of this model / modification of the goods on the market at a given time by more than 20%. In this case, the Seller is entitled to refuse to pay for and / or sale of this product at a specified price.
7. Details of the Seller.
Legal entity: Multi Med EuroAsia LLC
Legal address: 220131, Koltsova lane 4th 51 Office 613 Minsk, Belarus
Registration number: 193012267
Account: BY68 ALFA 3012 2293 4200 2027 0000, BIC ALFABY2X
Bank address: JSC «Alfa-Bank», 43 Surganova St, Minsk